Do you provide snacks?

To ensure the health and safety of all children, we do not provide snacks for the 60-minute service. If you have an infant then you may bring a bottle. Please, do not bring sippy cups. You will check the bottle in with a staff member. Single use dixie cups will be provided for toddlers to have as many drinks of water as they’d like.

Will you change my child’s diaper?

Diaper changes are performed by trained staff members who follow our safety and hygiene protocol which includes, but is not limited to: being visible to other adults, wearing gloves, using a disposable changing mat cover, disposing of diapers hygienically, sanitizing the mat after each change, etc.

Will you contact me during service?

If you need to be contacted during service for your child, we will send a text your way. As you check in, we will write down a cell phone number that you can be reached at during service.

Who is working with my child?

We have a wonderful team of both staff and volunteers. Our volunteers follow a 5-step screening process  that includes confirmation of attendance to FCCHB, application, interview, background check, and training. Our staff goes through this process and additional HR screening and training. There are the leaders in each room and you can identify them by their name tags.

How do I know if my child goes to the Nursery or the Lighthouse (preschool area)?

Children go to the Lighthouse once they are three years of age and are bathroom independent (this includes pulling pants up and down and wiping without assistance). We can make exceptions for extenuating circumstances and we decide on a case-by-case basis.

What is your Well-Child Policy?

These are the things we look for. If your child has these, we ask you to stay home, rest up, and feel better. You and your child can watch service online in the meantime.

  • Fever

  • Cough

  • Runny nose

  • Sore throat

  • Ear infection

  • Vomiting

  • Bronchitis

  • Diarrhea

  • Unknown rash

  • Pink eye

  • Lice or nits

  • Hand, Foot, & Mouth Disease

  • Roseola

  • Chicken Pox

  • Other contagious disease or illnesses

Once your child is fever free for 24 hours or has been on antibiotics for 24 hours and are symptom-free, they may attend.

What are your cleaning procedures and health safety measures?

We take the health and safety of your child seriously, and our policies reflect that.

  • Once in the building, we have established a touchless check-in system.

  • You will find hand sanitizing stations at the entrance of each room.

  • If a child appears ill, we will assess the child and make a decision based on the facts presented. We have a well-child policy that outlines what we look for.

  • Diaper changes are performed by trained staff members who follow our safety and hygiene protocol which includes, but is not limited to, being visible to other adults, wearing gloves, using a disposable changing mat cover, disposing of diapers hygienically, sanitizing the mat after each change, etc.

How do you work with children who may have separation anxiety?

We have a wonderful team of qualified, nurturing staff and volunteers who are ready to help your child transition into their new church environment. If you have concerns and anticipate separation anxiety, here are a few ways you can help your child:

  1. Arrive early.

    Come to church 15 minutes before service starts. Children’s anxiety is much higher when parents are running late. Coming early also means a quiet room with other children arriving gradually.

  2. Quick good-bye.

    Tell them you love them, give a kiss, high five, secret handshake, etc. and then leave. If you linger, the transition time does and so will the anxiety.

  3. Attention.

    When separating, give your child your full attention, be loving, and provide affection. Then say good-bye quickly despite your child’s antics or cries for you to stay.